What We Collect and Why We Collect It
When you create an account, we collect the details you enter — your name, email address, and contact number. When you add a payment method such as bKash, Nagad, or Rocket, we record the wallet reference number and transaction ID so we can match deposits to
-
1
your account and process withdrawals correctly. We also collect device information — browser type, operating system, and IP address — to keep your account session secure and to detect unusual access patterns. If you contact our support team, we keep a record of that conversation so
-
2
we can follow up accurately. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those processors need to complete a transaction. We retain account data for as long as your account
-
3
remains active and for a period after closure as required by applicable rules. You can request a full summary of the data we hold by contacting support. Availability of this platform and the data rights described here depend on your local law and the eligible regions
-
4
we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.